Cancellation Policy

Policy on Wheel Repair: Color Matching & Repair Expectations At HRZ Wheel, we strive to deliver the highest quality in Wheel repair, restoring your Wheel to its pre-damage appearance. However, please note the following important details regarding our repair process: 1. Color Matching Disclaimer: While we use advanced technology and expertise to match your Wheel's original color, due to factors such as sun exposure, aging, and variations in paint formulations, we can achieve a color match that is typically 95% close to the original color. In some cases, slight differences in hue, tone, or sheen may be noticeable, especially in certain lighting conditions. 2. Repair Variability: Every repair is unique, and while we make every effort to blend the repair seamlessly with the surrounding areas, there is a risk that the final result may not be exactly the same as the original appearance of the Wheel. Minor differences in texture or finish may occur due to the nature of spot repairs versus full panel repaints. 3. Expectation of Results: Spot repairs are intended to restore the visual integrity of your Wheel and address cosmetic issues, but they may not provide the same flawless result as a full Wheel repaint. Our goal is to provide a repair that looks great and restores your Wheel’s overall appearance, but a perfect match cannot always be guaranteed. 4. Customer Satisfaction: We are committed to customer satisfaction and will work with you to address any concerns. If you feel the color match is not acceptable, please notify us within 24 hours so we can assess the issue and explore possible solutions. By proceeding with the Wheel repair, you acknowledge that while we make every effort to ensure the best possible results, the repair may not be identical to the original condition of your Wheel's.

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